FAQ

How often should you have your tile and grout professionally cleaned?

Depending on whether or not you’ve had tile sealed, the time is recommended every one to three years.


Do I have to be home when the cleaner comes?

You do not need to be home, although of course you’re welcome to be.

Many of our customers provide us with a key to their home and, when necessary, alarm codes. We keep your keys and access information extremely secure.


Do you guarantee your work?

Absolutely. We have a 100% satisfaction guaranteed policy.


What are your rates?

Our pricing is completely individualized. Our more than 10 years of experience have helped us learn that every home is as unique as the people living there. We base our pricing on many factors, including the presence of pet hair, clutter and even your lifestyle. That is why we like to meet with you before quoting you a price.


How are house pets handled?

Cats are usually not a problem. We will do our best to make sure that indoor cats do not go outside. Dogs are usually confine by their owner into an area of the house not being cleaned, such as the basement, garage, spare bedroom or kennel.